Introduction

Welcome to Mercy's Ice. Our top priority is to protect your personal information and privacy. If you have any questions or concerns about our policy or practices, please contact us at info@mercys-ice.com.

Information We Collect

We collect personal information that you provide us voluntarily when you express your interest in our products, or when you interact with us through our website. This includes name, email address, contact information, and payment information. You must ensure that all personal information you provide us is true, complete, and accurate, and notify us of any changes to such information.

How We Use Your Information

We use your personal information to:

Create and manage your account

Send you administrative and promotional communications

Fulfill and manage your orders

Post testimonials

Will Your Information be Shared with Anyone?

We only share your information with your consent, to comply with laws, to provide services, to protect your rights, or to fulfill business obligations.

How Long Do We Keep Your Information?

We retain your personal information only as long as it is necessary for the purposes outlined in this privacy policy.

How Do We Keep Your Information Safe?

We maintain technical and organizational security measures to protect your personal information.

Do We Collect Information from Minors?

We do not knowingly collect or market to children under 18 years of age.

Your Privacy Rights

You have certain rights under applicable data protection laws, including the right to access, rectify, and erase your personal information, and to restrict its processing. You may also have the right to data portability.

Updates to this Policy

We may update this privacy policy periodically. The updated version will be effective immediately and indicated by the "Revised" date.

Contact Us

If you have any questions or comments about this policy, please contact our Data Protection Officer (DPO) at Mercy's Ice by email at info@mercys-ice.com, by phone at +264 81 321 1698, or by mail at:

Mercy's Ice

STALL NO 11 SME PARK OKAKARARA

OTJOZONDJUPA, NAMIBIA